In the realm of human resources, no other issues pose as much of the life of the company, not to mention the safety of workers, and workplace violence. In recent years, one of the main priorities conscientious HR managers and CEOs has been toward finding and creating training and techniques that will reduce the impact of this threat to both the company and its lifeblood -. The employees work for it
However, contrary to popular trend among human resource managers and the companies they represent to lean towards programs that focus solely on interpersonal communication and stress management, focus should be on increasing employee training to include programs that teach your people what to do when these passive technologies fail. Ask any expert who knows how to handle risk in the most raw form and they will all tell you …
… only they can process the worst conditions can easily handle my problems really.
I know how it sounds. It can certainly be argued that non-aggressive people can be taught negotiation, and other such skills in handling and diffusing potentially violent situation. And …
… I agree. If …
… we were not talking about caring for the possibility of part one of the participants, for violence.
As illogical as this sounds, fear or ignorance, potential violence can actually cause a situation to escalate faster towards the end.
understand implication of that statement?
It is so important that I say it again …
“The fear, or ignorance, potential violence can actually cause a situation to escalate faster towards end . ”
Earlier, when I indicated that “non-aggressive people” can actually cause a violent reaction, I was not saying that you should be training people to be violent, in order to counter the violence. In fact, I was not talking about the tendency towards violence at all.
What I was talking about the aggression in a positive situation, a willingness to take on challenges and risks. The fact is that our modern society, politically correct sensitivity, has produced a significant number of people who think they can reason and “nice” their way through any situation or difficulty. These people have never had to deal with really scary situations – like an attacker throwing raw, unadulterated, hatred and violence in your direction. So, by the time they realize they can not argue with the employee to say passive aggressive personality disorder, or hostile client, it will be too late.
Not to mention the fact that the target of violence must be totally unprepared at that point because they have never learned how to handle violence. And it is case. Employees need not be violent people to know how to deal with violence.
So, unless part of the criteria for employment in any position in your company includes requiring that people are already trained in karate or some other form of self-defense, the likelihood is that most of the staff base – myself included – will find themselves on the “victim” in the wake of the incident and the police
NOT where everyone wants to be!
By now, my focus and logic should be clear.
Ensure that workplace violence plan is empowering employees to do more than talk. Believe it or not, the main reason for postage, schools and other such buildings are favored targets for the weak but violent person, is …
… the attacker will not meet with resistance for do what they set out to do.
The fact that the employees of these companies can not bear arms makes them the perfect target for those who choose to use them. Think about it. When these attackers kill themselves
When the cops -? Guys with guns – meet
Looking from another angle, how often these rules. you hear of police officers attacking each other?
And why is that?
They are all either armed or capable of stopping the violence long before it has a chance to escalate.
You certainly don ‘t arm employees, and I’m not suggesting that you should. However, improving the training of workplace violence program that at the very minimum teaches employees how to avoid, avoid, and escape from the aggressor who is attacking them with anything from punches and kicks, guns and knives is not just a good idea, but do it will likely reduce or eliminate liability following the attack aftermath, as-well as providing other benefits.
Even training to survive a terrorist attack is not beyond the scope of a well-crafted workplace violence plan. The attack on the World Trade Center and the Pentagon on September 11, 2001 is a good example of a situation that many “does not happen here.”
And you know what?
Watch the reaction of literally hundreds of people who panicked and chose to jump from windows, run up to the roof of a burning building, or simply acquiesce and make “Good-bye” calls to loved-one full half hour or so, before relief, I was one of the most horrific sights I have ever witnessed.
And all because they had no idea what to do.
Had these people been trained to think under pressure, many more people would have survived the violence and mayhem that day.
Remember Enlightened leader sees beyond the obvious. He or she is able to recognize potential threats to its goal and take steps to minimize the damage should the worst happen. And the key here …
… to take action that is required
This leader also knows that it sounds illogical when you think about it. – Intellectual, is often the very thing that will produce greater results than ideas founded on conventional wisdom. And, to protect your business from workplace violence is one such condition. Empowering employees by teaching them simple but workable technology self is key …
- virtually eliminating the possibility of aggression better choice to be in favor – not the attacker is
- Reducing fear-based stress on employees by giving them skills that work
- Protecting businesses from attack by lawsuits from employee victims who were not trained to deal with this type of problem
But, you and I both know. It is your business, your money and your decision.
And you and your employees must live, or not, with what you decide.